Resources and support
In the wake of the tragedy that occurred at Tops on Jefferson Ave. on May 14th, the United Way has put together a list of local resources for those affected to immediately receive assistance, ways to help, and online resources that can be used in the weeks and months to come.
Jump to a section by using the links below
Local Resources
(updated 5/26)
Resources for Food:
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African Heritage Food Co-op
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Call 716-253-1521 and let them know you need delivery and what type of items are needed (groceries, diapers, hygiene products, etc.) and they will be delivered within 24 hours Monday-Friday
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Johnnie B. Wiley Center - 1100 Jefferson Ave.
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Food distribution every day through Friday 5/27 1 p.m. - 9 p.m.
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After 5/27 distributions will be every Friday from 3 p.m. - 7 p.m. through July 8th
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Resource Council of WNY - 347 E. Ferry St.
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Free food distribution every Wednesday from 3 p.m. - 7 p.m.
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Assistance with Utility Payments, Banking Services & Mental Health Counseling are also available here Monday - Friday 9 a.m. - 1:30 p.m. & 6:30 p.m. - 9:30 p.m. / Saturday 2 p.m. - 6 p.m.
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Buffalo Community Fridge - 257 E. Ferry St.
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Open 24/7
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Rooted in Love Community Fridge - 347 E. Ferry St.
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Open 24/7
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Tops Prescription Delivery
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Call 716-515-0055 to inquire about getting your prescriptions delivered
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Resources for Transportation:
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Shuttle Rides to Tops Friendly Markets on Elmwood
- Meet at the corner of Jefferson Ave & Riley St. for pickup and drop off
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Free Lyft Rides in 14208 & 14209
- Use code 'BuffaloLyftUp' to receive a free ride up to $25 to and from Tops Friendly Markets (425 Niagara St.) and Price Rite (250 Elmwood Ave)
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Free Uber Rides in 14202 & 14209
- Use code 'SHOPBUF' to receive a free ride up to $20 to and from Tops Friendly Markets (425 Niagara St.) and Price Rite (250 Elmwood Ave)
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Hearts & Hands: Faith in Action
- Offering free transportation to grocery stores to community members living on the East Side of Buffalo. Call 716-406-8311 ext. 103 for more information
Resources for Mental Health:
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Johnnie B. Wiley Center - 1100 Jefferson Ave.
- Available through 6/30 3 p.m. - 7 p.m. No appointment is needed and services for children are available
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Erie County Medical Center - 462 Grider St. OR virtually
- Available Monday - Friday 8 a.m. - 10:30 p.m. Call 716-898-1594 to schedule an appointment or visit ECMC Virtual Help Center Visits - ECMC Hospital | Buffalo, NY
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Spectrum Health & Human Services
- Available Monday - Friday 8 a.m. - 12 a.m. call 716-566-6506
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24 Hour Crisis Services Hotline
- Call 716-834-3131
Victim Assistance
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Compensation for Funeral Costs
- Victims' family members may be eligible for compensation to help with funeral costs. Contact the NY Office of Victim Services by phone at 1-800-247-8035
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NYS Office of Victim Services
- The District Attorney's office and other NY Office of Victim Services programs can provide compensation to family members. For more information call 716-858-2400. This line is staffed Monday - Friday 8:30 a.m. - 5 p.m.
- After hours, call 716-858-4640 and leave a message
For a complete list of local resources please call 211 or text your zip code to 898-211
How to help
(updated 5/20)
Immediate Community Needs:
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Matt Urban Hope Center
- Is asking for donations of fresh meat, produce, and bread for families to prepare meals. Those who are interested in donating fresh food items can email Sarah Mauer at [email protected] or call 716-893-7222 x232 to arrange a time for drop off
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The Response to Love Center
- Is asking for donations of cleaning supplies and personal care supplies. Please contact Sister Johnice to arrange to drop off items at 716-894-7030 or by email [email protected]
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Items Needed:
- Laundry detergent
- Fabric Softener
- Dishwashing liquid
- Paper Towels
- Toilet Paper
- Feminine Hygiene Products
- Body Soap
- Shampoo/Conditioner (especially for Black or African hair)
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The UAW Local 186 "Rooted In Love" Committee
- Is hosting a hygiene drive for East Side Community members. Donations can be dropped off at the United Way (742 Delaware Ave, Buffalo 14209) to the attention of Chrissy Cassata
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Items Needed:
- Bar Soap
- Body Wash
- Deodorant
- Shampoo (especially for Black or African hair)
- Paper Towels
- Toilet Paper
- Shaving Cream
- Razors
- Feminine Hygiene Products
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FeedMoreWNY
- Is accepting donations of non-perishable food as well as diapers/wipes. Donations can be dropped off directly at FeedMoreWNY (91 Holt St, Buffalo 14206) Monday - Friday 8 a.m. - 4 p.m.
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Johnnie B. Wiley Center - 1100 Jefferson Ave.
- Best Self, Crisis Services, faith leaders, and a number of organizations are offering free mental health and trauma counseling at the Johnnie B. Wiley Center. There is a critical need for volunteers (especially volunteers of color) to help with greeting and door-to-door outreach in the community.
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To register for a volunteer opportunity please go here: https://www.signupgenius.com/
go/10c0e49aaaa2aa4fbc16- johnnie
Giving Opportunities:
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Buffalo 5/14 Survivors Fund
- In partnership with Tops, the National Compassion Fund has established the Buffalo 5/14 Survivors Fund to provide direct financial assistance to the survivors of the deceased and those directly affected by this tragedy.
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Buffalo Together Community Response Fund
- Comprised of local philanthropic organizations, this collaborative effort is built upon our collective desire to take action and to work to address immediate needs in our community, long-term community rebuilding, and systemic issues that have marginalized communities of color.
For more information or to contribute to either fund please visit: https://bit.ly/BuffaloTogether
Online/Virtual Resources
Mental Health Resources:
Coping with Stress Following a Mass Shooting
Timeline of Activities to Promote Mental Health Recovery
Self-Help: Resources for Survivors
NYS Resource Page for Residents Impacted by Buffalo Shooting
The Mental Health Effects of Racism
Resources for Children:
Talking to Children about Mass Violence
Helping Young Children with Traumatic Grief: Tips for Caregivers(En Español)
Helping School-Age Children with Traumatic Grief: Tips for Caregivers (En Español)
Once I Was Very Very Scared – children’s book for young children
Parent Tips for Helping Infants and Toddlers (En Español)
Parent Tips for Helping Preschoolers (En Español)
Parent Tips for Helping School-Age Children (En Español)
Supporting Your Child in the Face of Trauma
Helping Kids Navigate Scary News Stories
Resources for Teens:
For Teens: Coping After Mass Violence(En Español)
Helping Teens with Traumatic Grief: Tips for Caregivers(En Español)
Parent Tips for Helping Adolescents (En Español)
Resources for Parents & Adults:
Talking with Children about Hate Crimes and Anti-Semitism
Parent Guidelines for Helping Youth After Mass Violence
Assisting Parents/Caregivers in Coping with Collective Traumas
After a Crisis: Helping Young Children Heal
Age-Related Reactions to a Traumatic Event
Trauma: What Parents Should Know
Racism: Emotionally Supporting Your Child or Teen
General Resources:
Psychological Impact of Mass Violence
Racial Injustices and Trauma: African Americans in the US: NCTSN Position Statement
Resources for Teachers/ Education Professionals:
Addressing Race and Trauma in the Classroom: A Resource for Educators
Helping Youth after Community Trauma: Tips for Educators(En Español)
Teacher Guidelines for Helping Students after Mass Violence
Current Events Discussions in Classroom
Additional Reminders when Discussing Current Events
Helplines
211: Available for a complete list of updated community resources. They can be reached by dialing 2-1-1 or texting your zip code to 898-211
Crisis Services 24-Hour Crisis Hotline 716-834-3131
NY Project Hope: to reach the emotional support helpline call 7-844-863-9314
SAMHSA Disaster Distress Helpline: call or text 1-800-985-5990 (for Spanish, press "2") to be connected to a trained counselor 24/7/365
National Suicide Prevention Lifeline: 1-800-273-TALK (8255)